Questions To Ask When Interviewing ERP Consultants

 Good questions are your most valuable asset when interviewing potential ERP consultants. And if you don't know anything about ERP software, it might be difficult to tell the difference between actual professionals and con artists.

In this scenario, asking the right questions is imperative. You should have faith in your ERP consultant at the end of the day because they are a cornerstone of effective deployment. Here are some relevant questions to ask potential ERP consultants during a consultation.

1. Who is your ideal client?

Not all ERP systems are appropriate for every business. While your ERP software should undoubtedly increase your business performance, it will be difficult for your consultant to help you maximize your investment if they do not grasp the complexity of your industry. We recommend contacting a software consultant familiar with your business and has worked with firms similar to yours in terms of volume, profitability, and so on to provide you with the right approach!

2. Do you provide in-depth training?

A flawless deployment will not optimize your investment if your workers cannot use the software. We suggest working with a consultant with you from the project’s onset to completion. As a result, if you ever have issues, require improvements, or need extra training, your consultant will be able to give you the support and help your business requires to succeed.

3. Do you have any linkages?

Any consulting firm can be ideal at what they do, but do they have credentials and testimonials to back up their story? We propose asking for many testimonials from businesses similar to yours; a competent and confident consultant will be ready to give you testimonials.

4. Are your consultants skilled and experienced in their disciplines?

Consultants are the life force of any consulting firm. Raising questions about consultant certifications, years of expertise, and other relevant information is a great approach to obtain a sense of the service you will receive from that organization. Furthermore, we urge inquiring about how many accounts your consultant will be working on concurrently, so you can be confident you are receiving timely and individualized, hands-on service.

5. How many ERP installations have you completed successfully?

ERP Software implementations are always intrusive and complex, but that's the best kind of change! On the other hand, your consultant should have the expertise and understanding to deal with potentially unforeseen or challenging project challenges. They will be able to address and manage project risks in this manner.

6. Can you modify and merge software's?

There is no such thing as a duplicate business. That is why we propose hiring a consultant to assist you in locating customizable software that is tailored to your business procedure. Furthermore, several disconnected systems will create data silos and inhibit collaboration; therefore, your software must be easily interconnected with your other systems.

7. Are you well-known in your line of work?

Do they have any achievements or accolades? Are they well-known vendor collaborators? Learning the answers to these questions will give you a better understanding of their accomplishment and expertise.

8. How can this software help my thriving business?

Whichever software you use should optimize every part of your organization. Other solutions, such as CRM, may be required in the future. Whatever your expert recommends you install should be able to support those expansions while also maximizing enterprise performance.

9. How do you ensure projects stay on time and a budget?

We recommend that you inquire about their project management and implementation procedures. Do they have a proven system for completing projects on time and a budget? As we all know, Enterprise Resource Planning software projects usually take longer than intended and can easily exceed budget; how will that consultant safeguard you from risks identified?

10. Why should I choose you above your competitors? 

Why should you hire a specific consultant? What distinguishes them from the competition? They should be ecstatic to tell you why they're different and better than their rivals!

Wrap Up

We at Connected IT Consulting are more concerned with your strategic collaboration than boosting our bottom line. If you are a manufacturer or distributor, we would be delighted to engage with you and respond to the questions, as well as any more you may have regarding our robust software solutions.

Connected IT Consulting is your one-stop solution for innovative software solutions like ERP, CRM, Business Process Re-engineering, and more! We make an effort to understand your business process and provide you with comprehensive support from beginning to end.

Contact us today to learn more or inquire about some of these critical questions!